Testimonies


The following testimonies have been recorded from those forced to live under hotel detention and are not intended to fall under the umbrella humorous tone adopted by the rest of the site.

“I have been living in this hotel…. for more than five months and it’s nothing but a confinement with meager basic services….Staff are not only unresponsive to our requests including health claims, but also they are not letting us see a doctor when we need one.”

“The hotel has been so depressing for me and ever since I came here, I have been through continuous anxiety.”

“I have special dietary requirements which have not been met. The food I’m getting here is not only culturally inappropriate for me, but also the quality, content and variety is not adequate or healthy.”

“For months I have been given no specialist food for my coeliac disease. I feel like I can’t stay here any more, I’ve been ill and hungry for months, which has left me feeling suicidal. I’ve now been moved to a filthy house, but have been told I have no choice- I have to stay here. I do not feel comfortable cooking or sleeping here.”

“Before now, my mother, younger brother and I, were staying in one small room, where there was a bed bug problem. We’ve now moved, but there’s an infestation of mice, which has had a huge impact on my younger brother’s mental health- we went to the doctor and he was prescribed sleeping pills to help him cope. When we raised this with Mears, they told us we had no choice but to stay in this mouse-infested accommodation. We have to rely on donations from a local church to pay for pest control.”

“I have been waiting for months to move into a house. While I waited, I was staying in Mears hotel (?) accommodation, in a bed bug infested shared room. After that, I was moved into a house, but that was no better. There were bed bugs in the bedding and on the walls when I moved. Despite numerous requests to move me, Mears have refused, and I have been forced to find other, informal sleeping arrangements.”

“I was hospitalised and diagnosed with a serious medical condition, after which I was sent to a specialist unit for urgent tests and medication. My consultant wrote to Mears and the Home Office to inform them that I was at ‘serious risk of opportunistic infection’. After this, I was moved, against my will, to a place I’d never been before. The bins outside the house were overflowing with waste. The front door was damaged, and wouldn’t close or lock- neither did the lock to my room. The kitchen was very dirty, and I didnt feel like it was safe for me to stay. My friend offered me a room, but I was told by a Mears housing officer I could not refuse my assigned accommodation”

“The place was unclean; the table-top cooker full of grease and dirt; the carpets were old and stained with food; the shower did not work. When I complained to the Mears Housing Officer, they promised me that repairs would be done. I waited all day for repair people to come. I rang Migrant Help every couple of hours, but they just told me I needed to keep waiting- but the repair people never showed up.”

“On account of my medical condition, and the lack of sanitation or repairs conducted by Mears, I was homeless- it was not safe for me to stay in the accommodation provided. Doctors highlighted how exposure to bacteria would be disastrous as my immune system was severely compromised. Although I rang Migrant Help constantly, and provided a doctor’s note confirming my health condition, I was not moved for three weeks. I was panicked that I was going to die.”

“The food wasn’t nice, mainly based on potatoes: ’[..] baked potatoes, fried potatoes, steamed potatoes, sometimes you might get some soup, you get burgers, fries and burgers [..] me, I am not accustomed to this food’. In addition, ‘they never gave us any money, which was for me, that’s like an injustice, because taking away someone’s finances from them, that’s very hard.”

“Sometimes you can’t even buy sweets, you know, you can’t even buy a good juice, because in the hotel all they give us is squash, everyday squash, I’m squashed up!”

“When I just came, I never had any bedsheets, I never had a hoover, I never had a broom, for months, and I’ve been complaining, complaining, like, look I need this, I need this, and they never even responded to me.”

“Mears don’t do the work appropriately: it takes you months to get a hoover […] The only thing they give you is just a bed, there’s no tv, there’s no internet.”

“You’re sitting for years, and months and months and years, and you can’t work, you can’t do, you don’t even have a life, that’s not nice, it’s not nice for someone to sit for months and years without any possible income, the only thing you have is £5 a day.. £5 a day, someone can not survive!”

“They want for me to act crazy, so they can have something to say, ok this guy is not genuine, they’re provoking me”

“They are not treating asylum seekers the way they should be treated […] we’re not animals, you know?!”

“Staff are not only unresponsive to our requests including health claims, but also they are not letting us see a doctor when we need one.”

“The hotel has been so depressing for me and ever since I came here, I have been through continuous anxiety.”

“The food I’m getting here is not only culturally inappropriate for me, but also the quality, content and variety is not adequate or healthy.”

“I feel like I can’t stay here any more, I’ve been ill and hungry for months, which has left me feeling suicidal.”

“There’s an infestation of mice, which has had a huge impact on my younger brother’s mental health- we went to the doctor and he was prescribed sleeping pills to help him cope.”

“There were bed bugs in the bedding and on the walls when I moved. Despite numerous requests to move me, Mears have refused, and I have been forced to find other, informal sleeping arrangements.”

“The bins outside the house were overflowing with waste. The front door was damaged, and wouldn’t close or lock- neither did the lock to my room. The kitchen was very dirty, and I didnt feel like it was safe for me to stay.”

“The table-top cooker full of grease and dirt; the carpets were old and stained with food; the shower did not work. When I complained to the Mears Housing Officer, they promised me that repairs would be done[..]but the repair people never showed up.”

“I was homeless- it was not safe for me to stay in the accommodation provided. Doctors highlighted how exposure to bacteria would be disastrous as my immune system was severely compromised. Although I rang Migrant Help constantly, and provided a doctor’s note confirming my health condition, I was not moved for three weeks. I was panicked that I was going to die.”

“here’s my window, it’s completely closed, I can’t even open it a little bit. I have been stuck in this room for 3 months. I can’t get any air to my room. It’s not good for my health. I wish I could open the window and breathe”


making housing vile

💩 Asylum Landlords 2021



If anyone is affected by these issues or would like to help those who are, please connect with the
Glasgow No Evictions Network